Support

Contact Information

The Knowledge Basket - Te kete o te waananga Ltd

P.O. Box 46079 Herne Bay, Auckland, New Zealand
Ph: (+64 9) 621 0476. Fax: (+64 9) 621 0471
Client Services Manager: Joanne Cooper
For Human Help, contact Joanne Cooper. (joanne.cooper@knowledge-basket.co.nz)

Help with Searching

For help with how to get the best search results just click on the "Help with Searching" link.

Video Tutorials

A number of Tutorials explaining search techniques and tips across The Knowledge Basket databases are available to view from here. Click on the Video Tutorials link on the right-hand side of this page. Please Note: Broadband connection required!

Training Seminars

Training Seminars are available if requested. Please contact Jo Cooper - cost will depend on expenses.

E-clips

We can help you to set up your own Electronic Press Clipping Service (E-clips) to access breaking news stories coming into The Knowledge Basket at regular intervals during the day.
For more information about E-clips click on the "E-clips" link.